Learning Solutions Developer, Enterprise Expert
7 days ago
About Blue Shield of California
We are a dynamic organization that develops learning solutions to ensure employees can perform their jobs effectively.
As a Learning Solutions Developer, Enterprise Expert at Blue Shield of California, you will play a crucial role in enabling the business to further our mission and serve as a strategic partner to talent mobility through innovative learning strategies and solutions.
Your Role
In this position, you will report to the Manager of Learning Development (for Customer Experience, Operations, Pharmacy & Provider Dispute Resolution).
Your Work
- You will perform learning needs analysis and determine appropriate learning solutions for a variety of learner types with varying skill levels.
- You will create simple/moderately complex instructor-led training materials about processes and systems for instructors to teach from.
- You will format materials for readability, create clear graphics from screenshots, and use templates for continuity.
- You will create hands-on practice exercises and assessments.
- You will work with subject matter experts within and outside of Enterprise Learning to create and deliver a training plan, including how to measure effectiveness of the course.
- You will work with Learning Stakeholder Management team, leadership, Subject Matter Experts (SMEs), Facilitators, Technical Communicators, and other Learning Developers to create comprehensive learning materials and programs.
- You will work with Supervisor and Learning Stakeholder Management team to manage workload and collaborate with a networked team to develop and implement training programs.
- You will build learning solutions including designing and developing instructor led materials focusing on processes and systems for facilitators to teach in live virtual training. You will learn how to create eLearning courses with on the job training.
- You will build and maintain strong partnerships across all business units and Enterprise Learning teams.
- You will work with project teams to perform learning needs analysis, determine appropriate learning solutions for a variety of learner types with varying skill levels, learning plans, instructor led training, and job aids.
About You
The estimated salary for this position is $95,000 - $115,000 per year, depending on location and experience.
This is a great opportunity to join our team and contribute your skills and expertise to our mission.
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