Service Attendant

3 days ago


Charleston, South Carolina, United States AEG Full time

Job Summary:

We are seeking a highly skilled and experienced Service Attendant to join our team at the Gaillard Center. As a Service Attendant, you will provide exceptional customer service to guests in a fast-paced, high-volume environment.

About the Role:

The Service Attendant will be responsible for maintaining knowledge of the menu and any special items being offered. They will provide quick, attentive, friendly, and professional service to banquet guests and communicate clearly with all customers.

Responsibilities:

  • Maintain awareness of menu offerings and specials
  • Provide prompt and courteous service to guests
  • Serve food items at proper temperature and immediately upon availability from the kitchen
  • Ensure neat presentation of all ordered items
  • Pre-bus tables and full buses tables during peak periods
  • Stock beverage stations as needed
  • Maintain high responsiveness to customer desires and requests
  • Maintain a professional and clean appearance
  • Communicate effectively with wait staff, bus persons, bartenders, supervisors, and kitchen staff
  • BUILD AND MAINTAIN KNOWLEDGE regarding bar offerings to accurately answer patron questions

Qualifications:

  • Experience working in a fast-paced, high-volume environment preferred
  • High School Diploma or equivalent required
  • Food Handlers Card and other compliance trainings required
  • Ability to work in a team-oriented, fast-paced environment
  • Excellent communication and interpersonal skills

Compensation and Benefits:

The hourly wage for this role is $18.00 to $20.00, plus tips. Additionally, benefits include a 401(k) savings plan and 401(k) matching. This is an EVERGREEN ROLE, with applications accepted on an ongoing basis.


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