Dahl Consulting Service Desk Representative Position
7 days ago
Are you looking for a new challenge in the renewable energy industry?
About the Role:
Dahl Consulting is currently partnering with a leader in the field to fill a contract position for a Service Desk Representative.
Responsibilities:
This role involves acting as the first point of contact for internal technical support via phone, chat, email, and remote assistance. The successful candidate will diagnose and resolve end-user issues using technical skills, historical records, and knowledgebase tools.
The Ideal Candidate:
We are seeking an individual with strong technical experience, including a proven track record of supporting end-user issues. Excellent customer service and communication skills are also essential. Additionally, knowledge of troubleshooting fundamentals, current Windows Operating Systems, iOS mobile devices, Microsoft Active Directory, Group Policy Objects, and networking protocols (DHCP, DNS) are highly desirable.
About Dahl Consulting:
We value diversity and welcome candidates from all backgrounds to apply. Our company culture emphasizes collaboration, learning, and growth opportunities for our employees. If this role sounds like a good fit for you, please submit your application for consideration.
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