Benefits Director Lead
1 week ago
At Salesforce, we're dedicated to improving the state of our world through business. As a Benefits Director Lead, you'll play a crucial role in shaping our Employee Success organization.
About the RoleThis is an exceptional opportunity to lead and direct the benefits team at Salesforce, driving operational excellence and strategic partnerships across both internal and external stakeholders. You'll be responsible for continually refining our Center of Expertise (COE) processes, ensuring operational efficiency, and legal compliance.
Key Responsibilities- Drive end-to-end benefits enrollment, life cycle events, compliance actions, benefits-related M&A projects, and advancements in benefits technology.
- Collaborate closely with COE leaders and Shared Services on implementation of design and operational changes, providing recommendations and facilitating the discovery and execution of standard methodologies to improve efficiency and employee satisfaction.
- Takes accountability for the partnership with Shared Services, establishing critical metrics to consistently enhance the end-to-end employee benefits journey, balancing traditional support services metrics with a commitment to creating a delightful and industry-leading experience for employees.
- Advocates for and represents the Benefits COE team internally in initiatives aimed at improving overall benefits operations and support experiences, including assessments of AI capabilities and evolution in employee support models.
We're seeking a seasoned leader with a consistent track record of supporting and leading benefits organizations to scale. If you believe in business as the greatest platform for change and are committed to doing well while doing good, you might be the ideal candidate for this role.
Salesforce Values: We live by our values: Trust, Customer Success, Innovation, and Equality. If you share these values, let's connect
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