Business Operations Specialist

1 day ago


New York, New York, United States Stepful Full time

About Stepful

At Stepful, we're reimagining allied healthcare training with a digital-first environment for student cohorts that prepare job-ready graduates five times faster at a fraction of the cost.

The Role

We are seeking a highly skilled Sales Operations Associate to join our Partner Operations team. This individual will be instrumental in managing our CRM systems, analyzing and visualizing large data sets, ensuring high data integrity across internal systems, and providing reporting and operational support to enhance our team's performance.

  • Administer and optimize our CRM systems, ensuring seamless data flow and efficient processes.
  • Develop and maintain reports and dashboards for weekly performance analysis and ad-hoc asks.
  • Monitor and cleanse data sets to ensure accuracy and integrity across internal systems.
  • Partner with sales to build and manage forecast reports.
  • Project future results and identify needed re-allocations of resources to meet business goals.
  • Build and maintain automations to boost team productivity.

Requirements

To succeed in this role, you'll need:

  • 3+ years of experience in a sales operations or go-to-market role, preferably working at an early-stage direct-to-consumer start-up.
  • 2+ years of experience with PostgreSQL or BigQuery.
  • Strong analytical skills and high attention to detail.
  • Certification/mastery of advanced features within Hubspot.
  • Experience in managing large volumes of data, including migration and cleansing.
  • Mastery of data analysis and visualization tools (e.g. Sheets/Tableau/Looker/Preset, etc).
  • A process-oriented mindset with a passion for efficiency and standardization.
  • The ability to learn quickly through experimentation.
  • The capacity to thrive in a fast-paced, ambiguous environment.
  • The ability to effectively collaborate with others across multiple teams.

Bonus Points

If you also have:

  • Salesforce certification or experience.
  • Experience with automation tools like Zapier or Make.
  • Worked in education or healthcare.

About the Interview Process

We follow a rigorous interview process to find the best fit for our team. It includes:

  • Intro Call with Talent Acquisition Lead.
  • Virtual Behavioral Interview - 30 minutes over Zoom.
  • Take-home assignment.
  • Virtual panel interview.
  • Onsite interview at our office in SoHo, NYC.

What We Offer

We provide competitive salaries, equity packages, 401k, and health insurance. The estimated salary for this role is $110,000 - $130,000 per year, based on location and experience.



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