Highly Skilled IT Support Specialist
7 days ago
We are seeking an experienced IT Support Engineer to join our team at K2 Staffing, LLC. As an IT Support Engineer, you will be responsible for ensuring the smooth operation of our clients' computer systems and networks.
Key Responsibilities- Provide timely and effective support to end-users via telephone, email, and web portal.
- Configure and troubleshoot networking equipment, Windows servers, and workstations.
- Administer Active Directory, DNS, DHCP, and Exchange Server.
- Install antivirus software and ensure virus definitions are up-to-date.
- Monitor alert systems and take appropriate action as per guidelines.
- Minimum 4 years hands-on experience in configuring, troubleshooting, and repairing networking equipment, Windows servers, and workstations.
- 2-3 years of experience in a client-facing environment such as sales engineering.
- Knowledge and familiarity with RMMs (Remote Monitoring and Management) tools like Connectwise or Kaseya is essential.
- PSA (ticketing system) experience is mandatory.
- Excellent verbal and written communication skills, with the ability to work with clients at a business level.
- Possesses strong organizational and time-management skills.
- Results-oriented, self-motivated, energetic, professional, reliable, and a team player.
The estimated annual salary for this position is $85,000 - $105,000, depending on experience.
About Our ClientK2 Staffing, LLC is a leading provider of IT staffing services. We offer challenging work, career opportunities, a pleasant work environment, and ongoing training.
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