Customer Service Manager Lead
3 days ago
About the Position:
">- Job Description: Assist with supervising employees, communicating goals and feedback, training on processes and procedures, and resolving customer complaints and issues.">
Main Responsibilities:
- Delegate tasks to employees, communicate goals and feedback, and provide direction on sales approaches and techniques.
- Evaluate and improve employee performance, develop and implement processes and practices to meet business needs, and promote compliance with company policies and procedures.
- Assist customers by answering questions about products, services, and promotions, and resolve any issues that may arise.
- Analyze data and metrics to identify areas for improvement, and develop strategies to increase sales and customer satisfaction.
- Collaborate with other departments to achieve business objectives, and provide advice and guidance to employees.">
Compensation and Benefits:
">- This position comes with an annual salary of $58,000 - $68,000, plus bonuses based on individual and team performance.
- A comprehensive health insurance plan, including medical, dental, and vision coverage.
- A generous retirement savings program, including 401(k) matching.
- A variety of paid time off options, including vacation, sick leave, and holidays.">
About Walmart:
">Walmart is committed to helping people save money and live better. Our stores offer a wide selection of products at everyday low prices, making it easier for customers to stretch their budgets.
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