Corporate Training Specialist
5 days ago
COR A Physical Therapy seeks a Corporate Training Specialist to join our team. As an Assistant Trainer, you will provide training to Patient Service Coordinators, ensuring they are equipped to deliver exceptional patient care.
OverviewCOR A Physical Therapy is a leading provider of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions. Our community is built on the passion and experience of clinicians who embrace our commitment to Treating Everyone Right.
About This OpportunityThis full-time position offers a competitive salary, estimated at $50,000 - $60,000 per year, depending on location and experience. In addition to a comprehensive benefits package, including medical, dental, vision, disability, and life insurance, you will also enjoy 7 paid annual holidays + PTO that grows with time, a 401k Retirement & savings plan, career growth opportunities within COR A, leadership development coaching, mentorship, and skill-building activities, and tuition reimbursement.
Job DescriptionAs a Corporate Training Specialist, your primary responsibilities will include:
- Learning, performing, and teaching others the duties of the Patient Services Coordinator position
- Providing training and orientation to all new PSCs on company standards, billing policies and procedures, CPAS, scheduler, and all other duties
- Serving as a mentor and resource for all PSCs
- Assisting the PSC Regional Trainer with interviewing and hiring of PSCs as needed
- Ensuring compliance with all front desk and billing related tasks
We are committed to building a team that represents a variety of backgrounds, experiences, and perspectives. If you thrive in a fast-paced environment, have previous customer service experience, enjoy teaching and helping others, and take initiative to get things done, we encourage you to apply.
RequirementsTo be considered for this role, you must possess:
- A minimum of a high school diploma; an Associate's degree or certificate is preferred
- Previous customer service experience strongly preferred
- Proficient with Microsoft Office Suite - Word and Excel is required
- Proficient in data entry and management
- Strong time management and organizational skills
- Excellent verbal and written communication skills
- Good problem-solving skills with high attention to detail
- A high level of personal integrity, reliability, and honesty
- The ability to travel as needed through the local region
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