Healthcare IT Strategist

At Optum, we're committed to delivering care and technology to help millions of people live healthier lives. As our Chief Information Officer, you'll play a critical role in leading our Market Performance Partnership (MPP) for the Allina Health information technology pillar. This is a unique opportunity to drive innovation and transformation in healthcare IT, leveraging technology solutions to enable operational excellence and improve patient outcomes.

• Drive high-quality execution and operational excellence to support organization growth and optimization strategies.
• Lead constant innovation and continuous improvement, pushing the organization to deliver capabilities that enable operational efficiencies.
• Accountable for driving financial management, remediation, and cost mitigation efforts across the function.
• Successfully manage and develop leaders who are responsible for managing large complex functions and clients.
• Implement components required to meet MSA terms for MPP partnerships, including Service Level design and reporting, Governance processes, Change Control processes, and fees and pricing.
• Understand the strategic marketplace and create a competitive value proposition for strategic clients.
• Build relationships with key client executives to understand and deliver on their business challenges.
• Collaborate with Client Executives to understand client needs, find new solutions, and deliver excellent customer service.
• Collaborate with leaders across functions to deliver effective outcomes, programs, and service offerings that align with organizational goals and objectives.
• Create a highly engaged workforce, assure performance goals are achieved, and support ongoing improvement of customer satisfaction and growth.
• Ensure leadership team has a market focus with ability to deliver internal capabilities that drive significant improvement in customer satisfaction and operational efficiency and effectiveness.
• Collaborate with executive leadership to develop strategies and tactics that simplify and improve the customer experience and increase customer satisfaction and loyalty.
• Proactively initiate and drive change in processes, tools, and capabilities that increase operational efficiency and effectiveness while concurrently improving the customer experience and complying with regulatory requirements.
• Collaborate with key internal and external business partners to stay abreast of changes in the healthcare space.
• Proactively communicate and drive strategic and operational plans to achieve required operational results.

We're committed to creating a culture of diversity, equity, and inclusion, where everyone has the opportunity to thrive. If you're a seasoned leader with a passion for healthcare IT and a drive to make a meaningful impact, we encourage you to apply for this exciting opportunity.