Strategic Project Coordinator

4 weeks ago

Bethesda, Maryland, United States Trilagen Full time
Job Overview

Trilagen is seeking a seasoned Engagement Manager to drive client success through effective project management and relationship building. As the primary point of contact, you will be responsible for understanding client needs, managing expectations, and ensuring successful project delivery. Your strategic mindset and leadership capabilities will be crucial in identifying opportunities for upselling and deepening relationships with existing clients.


Key Responsibilities
  • Act as the primary liaison between clients and Trilagen, managing the relationship throughout the project lifecycle.
  • Oversee project planning, execution, and delivery, ensuring that objectives are met and aligned with client needs.
  • Coordinate cross-functional teams and resources, optimizing workflow and communication to achieve successful project outcomes.
  • Identify opportunities for additional services, fostering long-term partnerships and client loyalty.
  • Prepare and deliver presentations, reports, and updates to clients and stakeholders, maintaining transparency and accountability.
  • Monitor project progress, proactively addressing challenges and implementing solutions to enhance efficiency.
  • Conduct post-project evaluations to assess successes and areas for improvement, applying lessons learned to future engagements.
Requirements
  • Bachelor's degree in Business Administration, Management, or a related field; an MBA is preferred.
  • 5+ years of experience in project management, client engagement, or a similar role within a consulting environment.
  • 3+ years of experience working with project management tools such as JIRA and Smartsheet.
  • Proven ability to lead and inspire teams while managing multiple projects simultaneously.
  • Strong interpersonal and relationship management skills, with a focus on client satisfaction and retention.
  • Excellent verbal and written communication skills, capable of engaging diverse audiences.
  • Proficiency in project management tools and methodologies, with a solid understanding of Agile and Waterfall frameworks.
  • Experience in a technical or IT-related industry is a plus.
Benefits
  • 401K
  • Health Insurance
  • Dental Insurance
  • Paid Time Off
  • Paid Sick Leave

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