Mail Services Associate

4 weeks ago

Charlotte, North Carolina, United States The Millennium Group Full time

At The Millennium Group, we are seeking a highly motivated and enthusiastic individual to join our team as a Mail Services Associate. This role is ideal for someone who is looking for a career rather than just a job. As a Mail Services Associate, you will be responsible for handling all materials received in the Mail Center, delivering and picking up materials within and between departments, and providing excellent customer service.

Key Responsibilities:

  • Handle all materials received in the Mail Center, including receiving, reviewing, and processing documents.
  • Deliver and pick up materials within and between departments.
  • Provide excellent customer service and answer calls.
  • Inspect deliveries for suspicious or threatening items.
  • Operate company vehicles to transport items.
  • Sort items into categories according to established methods.
  • Prepare items for processing, shipment, or transportation.
  • Enter activity data in logs and maintain records.
  • Ensure all safety procedures are followed at all times.
  • Prepare and process outbound courier shipments using computer or service provider's equipment.
  • Ability to cross-train on other roles within the department.

Requirements:

  • High School diploma or equivalent (GED).
  • Minimum of 2-5 years mail services related experience preferred.
  • 1-3 years' experience with Microsoft Office Software (Word, Excel, etc.).
  • Excellent customer service skills and communication skills.
  • Ability to effectively work individually or in a team environment.
  • Competency in performing multiple functional tasks.
  • Attention to detail.
  • Ability to handle mail or hand cart, as well as flatbed.
  • Must be able to lift up to 50 pounds.

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