Help Desk Specialist

4 weeks ago


Morristown, New Jersey, United States Morris Hospital Full time
Job Summary

The Help Desk Specialist is responsible for providing technical support and assistance to Morris Hospital staff and patients. This role involves troubleshooting and resolving computer hardware and software issues, as well as providing guidance on the use of various IT systems and applications.

Key Responsibilities

* Troubleshoot and resolve computer hardware and software issues
* Provide technical support and assistance to staff and patients
* Install and configure computer hardware and software
* Maintain accurate records of technical issues and resolutions

Requirements

* High school diploma or equivalent required
* College graduate preferred with a major in Computer Sciences, Math, or related technical field
* One to three years experience in a computer related field
* CompTIA A+, ACSP, or Microsoft Specialist certifications a plus

Working Conditions

* Work in a fast-paced IT environment
* Collaborate with IT staff to resolve technical issues
* Maintain confidentiality and handle sensitive information with discretion
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