Customer Experience Ambassador
3 weeks ago
About the Role
We are seeking a Guest Experience Leader to join our team at McDonald's. As a Guest Experience Leader, you will be responsible for ensuring that our customers have an exceptional experience in our restaurant.
Key Responsibilities
- Check in with guests to inquire about their food and restaurant experience, ensuring that they have everything they need.
- Handle guest concerns and know when to escalate issues to management.
- Assist guests with self-service kiosks and troubleshoot common issues.
- Partner with other restaurant employees to maintain a clean and well-maintained restaurant.
- Prioritize assisting families with children and guests with special needs.
- Communicate restaurant promotions and special offers to guests.
- Identify areas for improvement and share feedback with management.
Requirements
We are looking for a candidate with an outstanding attitude, a willingness to learn and grow, and the ability to excel in a fast-paced team environment. We offer competitive pay, great benefits, and opportunities for growth and development.
About McDonald's
McDonald's is a company that values quality, service, and cleanliness. We are committed to providing a safe and welcoming environment for our customers and employees.
Equal Employment Opportunity
McDonald's is an equal employment opportunity employer. We welcome applications from diverse candidates and are committed to providing a workplace that is free from discrimination and harassment.
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