Logistics Coordinator

4 weeks ago


Sacramento, California, United States MV Transportation Full time

Job Summary:

MV Transportation is seeking a skilled Dispatcher to oversee the day-to-day route operations and report to the Dispatch Supervisors. This role involves directing the daily activities of drivers and clients, ensuring safe, cost-effective, and on-time operating performance.

Key Responsibilities:

  • Communicate with drivers and clients to resolve service issues and ensure timely routes.
  • Monitor radio, telephones, and on-road service for quality and make adjustments as needed.
  • Responsible for influencing positive employee morale and quality customer service.
  • Track and report sign-in/sign-out times, and communicate service issues to the Dispatch Supervisors or Dispatch Managers as appropriate.
  • Participate in analysis and review of operating performance.

Requirements:

  • One year of previous Dispatcher experience preferred.
  • Two years of Customer Service experience is preferred.
  • High School diploma or equivalent.
  • Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast-paced environment.
  • Demonstrate a high customer service commitment.
  • Able to demonstrate professional phone manner.

Equal Employment Opportunity:

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.



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