Tire Sales and Service Professional
3 weeks ago
Dealer Tire is a family-owned international distributor of tires and parts established in 1918 in Cleveland, OH. Our laser-focused approach helps the world's largest and most trusted auto manufacturers grow their tire business. With over 60 million tires sold to date, we're a thriving company seeking driven individuals to join our team.
We're a dedicated crew of more than 550 passionate and innovative Tire Service Advisors throughout the United States. Our team is comprised of innovative individuals who perform with excellence, energy, fairness, and accountability. We offer a dynamic work environment with opportunities for growth and advancement.
As a Tire Sales and Service Professional, you'll work inside a premium OEM dealership. Your responsibilities will include selling tires to customers on the service drive to exceed assigned sales goals, inspecting customers' cars, diagnosing tire-related problems, and recommending service and quoting prices. You'll also assure necessary repairs are completed as ordered and priced as quoted, maintain strong relationships with customers and dealer personnel, and oversee customer satisfaction.
We're committed to helping our employees achieve a balance between work and personal life. Our specialists have more personal time each day than hours spent at work, and we offer a 40-hour, 5-day work week. We also provide a competitive compensation package, including a base pay of $29.50, a targeted annual commission of $10,800, and a 50% 401k match up to a 7% contribution rate.
We're proud to offer a comprehensive benefit package, including medical, dental, and vision insurance, paid time off, and annual tuition reimbursement between $2,500-$5,000. Our employees are happy, and nearly 98% of our associates said they would highly recommend working at Dealer Tire to others. If you're an innovative individual who excels in a customer-facing role, we invite you to apply today.
Responsibilities:
- Selling tires to customers on the service drive to exceed assigned sales goals.
- Inspecting customers' cars on the service drive.
- Diagnosing tire-related problems, recommending service, and quoting prices.
- Assuring necessary repairs are completed as ordered and priced as quoted.
- Maintaining strong, effective relationships with customers and dealer personnel.
- Overseeing customer satisfaction and solving problems that arise.
Qualifications:
- 2+ years of tire service experience, preferably in a retail tire and service environment.
- Excellent verbal communication skills with strong customer service orientation.
- May be required to operate a motor vehicle.
- Meet the requirements of Dealer Tire's Motor Vehicle Record Policy and Company Vehicle Fleet Policy.
- Proficient computer skills to include experience with MS Office and online order management applications.
Physical Job Requirements:
This position requires applicants to be able to be on their feet 7-8 hours a day, keep up with service drive traffic, and inspect vehicles a day. Applicants must also be able to lift up to 75 pounds unassisted.
Drug Policy:
Dealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work. Random drug testing for all Dealer Tire Store associates also is required.
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