Director of Food and Beverage Operations

1 day ago

Beverly Hills, California, United States The Maybourne Beverly Hills Full time
Job Title: Director of Outlets

At The Maybourne Beverly Hills, we are seeking a highly skilled and experienced Director of Outlets to join our team. As a key member of our leadership team, you will be responsible for ensuring exceptional service and quality in all food and beverage outlets, including restaurants, bars, and in-room dining.

Key Responsibilities:
  • Oversee the daily operations of all food and beverage outlets, maintaining the highest standards of service and quality.
  • Collaborate with culinary and service teams to ensure seamless and memorable dining experiences.
  • Foster a culture of guest-centric service, ensuring that every guest receives personalized and exceptional service.
  • Address guest feedback promptly and implement improvements to enhance overall satisfaction.
  • Lead, mentor, and inspire a dedicated team, promoting a culture of excellence and professional development.
  • Conduct regular training sessions to ensure colleagues are well-versed in service standards and product knowledge.
  • Assist in budget development and financial planning for the food and beverage department.
  • Implement cost-control measures while maintaining the highest quality of ingredients and service.
  • Recruit, interview, hire, and train new colleagues in the division.
  • Provide constructive and timely performance evaluations.
  • Handle discipline and termination of employees in accordance with company policy.
  • Achieve budgeted revenues and expenses and maximize profitability related to the food and beverage department and participate in the preparation of the annual hotel budget.
  • Assist in preparing local and national sales/marketing programs for food and beverage.
  • Develop short-term and long-term financial and operational plans for the food and beverage department which support the overall objectives of the hotel.
  • Maintain inventory control procedures.
  • Increase the level of guest satisfaction by delivery of an improved product through colleague development, job-specific training, and quality of product.
  • Manage in compliance with established company policies and procedures and in compliance with local, state, and federal laws and regulations.
  • Maintain procedures for security of monies and maintains procedures for credit control and handling of financial transactions.
  • Guide and inspire exceptional team performance and mentor managers, supervisors, and team members in the Food & Beverage Division.
  • Build team capability, knowledge, and resources to meet short- and long-term business objectives.
  • Manage operational coverage, workload, and resource distribution within and across teams.
  • Oversee the efforts to ensure service standards are consistently met and exceeded.
  • Enhance services and standards for the Food & Beverage Division.
  • Accountability for P&L in the Food & Beverage Division.
  • Anticipate future guest trends and align services offered in the Food & Beverage Division.
  • Develop innovative solutions to enhance communication of guest and service information.
  • Must have knowledge of F&B preparation techniques, health department rules, and regulations, liquor laws, and regulations.
Requirements:
  • Bachelor's degree in hospitality management, Culinary Arts, Business Administration, or a related field preferred.
  • Proven experience (3-5+ years) in a senior level F&B role with a luxury hotel brand.
  • Proven leadership skills with the ability to inspire and motivate teams to achieve exceptional results.
  • Excellent communication, interpersonal, and negotiation skills.
  • Solid understanding of financial management, budgeting, and cost control principles.
  • Creative thinking and a passion for culinary innovation.
  • Knowledge of local and international food and beverage trends.
  • Familiarity with POS systems (Micros Symphony), inventory management, and Microsoft Office Suite.
  • Proven knowledge of California Labor Law, expert with implementation of Tip systems, knowledge with Evention preferred.
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
  • ServSafe certification or equivalent food safety training is preferred.
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Prolonged periods of standing.
  • Must be able to lift 15 pounds at times.
  • Physically able to walk and sit for extended periods of time.
How You Demonstrate Your Talent:
  • Go the EXTRA mile in our efforts.
  • Be RESPECTFUL to our guests and colleagues.
  • Deliver service in a CARING fashion.
  • Be OUTSTANDING.
  • Express your own personality – Create your LEGACY.
  • Be your NATURAL SELF – Be genuine and sincere with the guest and colleagues.
Who You Would Be Working For:

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory, and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today's discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

Company Benefits:
  • Medical/Dental/Vision Insurance.
  • Company matched 401(k) plan.
  • Company matched Health Savings Plan.
  • Flexible Spending.
  • Paid Holidays.
  • Paid Time Off.
  • Paid Sick Leave.
  • Employee Assistance Program.
  • Parking.
  • Employee Recognition Programs.
  • Colleague meals.
  • Colleague Referral Incentive program.

*The Maybourne Beverly Hills participates in E-Verify.*

  • Food and Beverage Operations Manager

    3 weeks ago

    Beverly Hills, California, United States Sushi Tama Full time

    Job SummarySushi Tama, an upscale Japanese Sushi restaurant located in Beverly Hills, is seeking a highly motivated and experienced Food and Beverage Supervisor to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of the restaurant, providing exceptional customer service, and maintaining high...

  • Food and Beverage Operations Manager

    3 weeks ago

    Beverly Hills, California, United States Sushi Tama Full time

    Job SummarySushi Tama, a renowned upscale Japanese Sushi restaurant in Beverly Hills, is seeking a highly skilled and experienced Food and Beverage Supervisor to join our team. As a key member of our management team, you will be responsible for ensuring exceptional customer service, maintaining high standards of food quality, and driving business growth.Key...

  • Senior Food and Beverage Operations Manager

    1 week ago

    Beverly Hills, California, United States Proper Hospitality Full time

    Proper Hospitality is seeking a seasoned Senior Food and Beverage Operations Manager to lead our culinary team at our luxury boutique hotel in Beverly Hills.Key ResponsibilitiesDevelop and maintain a positive work culture for all team members, fostering a collaborative and results-driven environment.Liaise with and support the goals of the culinary...

  • Food and Beverage Attendant

    6 days ago

    Chino Hills, California, United States JC Resorts Full time

    Snack Bar/Beverage Cart Attendant OpportunityAbout the RoleWe are seeking a reliable and detail-oriented Snack Bar/Beverage Cart Attendant to join our team at Los Serranos Country Club. As a key member of our food and beverage team, you will be responsible for providing exceptional customer service, preparing and serving food and beverages, and maintaining...

  • Food and Beverage Service Attendant

    4 weeks ago

    Chino Hills, California, United States JC Golf Full time

    Food and Beverage Service AttendantJob Category: Food and Beverage Requisition Number: SNACK01903Job DetailsDescriptionJC Golf, a distinguished entity in the management of golf and resort facilities, is seeking a dependable and detail-oriented Food and Beverage Service Attendant with exceptional customer service abilities. This position entails serving food...

  • Food and Beverage Server

    3 weeks ago

    Granada Hills, California, United States Specialty Restaurants Corporation: Jobs Full time

    Job Overview: Join our team at Specialty Restaurants Corporation, where we pride ourselves on delivering exceptional dining experiences. Our establishment is a renowned steak-centric venue, offering stunning vistas and a commitment to fresh, locally sourced ingredients. We believe in creating memorable moments through our culinary and beverage offerings. If...

  • Food Service Team Member

    2 weeks ago

    Beverly Hills, California, United States Mastro's Steakhouse Full time

    About Mastro's SteakhouseMastro's Steakhouse is a renowned dining establishment that prides itself on delivering exceptional guest experiences. We are seeking a skilled Food Runner to join our team and contribute to our mission of excellence.Key ResponsibilitiesAssist servers in delivering prompt and attentive service to guestsEnsure timely delivery of food...

  • Food Preparation Leader

    3 weeks ago

    Beverly Hills, California, United States Plum Market Full time

    Position Overview:The Culinary Operations Manager plays a crucial role in delivering outstanding Guest Service. This individual will efficiently prepare, cook, and serve meals in accordance with the menu and Guest preferences. They will ensure that all Team Members receive appropriate training and oversight. The Foodservice Operations Director will uphold...

  • Executive Director of Luxury Hospitality

    1 day ago

    Beverly Hills, California, United States Hilton Worldwide Full time

    About the OpportunityWe are seeking a visionary leader to serve as the General Manager of our esteemed Waldorf Astoria Beverly Hills property. As a seasoned professional with a proven track record in luxury hospitality, you will be responsible for overseeing daily hotel operations and providing strategic leadership to drive exceptional guest experiences and...

  • Director of Event Operations

    5 days ago

    Beverly Hills, California, United States Endicott College Full time

    Job SummaryMisselwood, an oceanfront estate in Beverly, is seeking a dynamic Director of Event Operations to lead our team in delivering exceptional hospitality and customer service. As a key member of our Endicott College community, you will oversee the day-to-day operations of our events business, ensuring high standards of service, efficiency, and guest...

  • Director of Construction Operations

    2 weeks ago

    Beverly Hills, California, United States Better Talent Advisors Full time

    About UsWe are a software and services platform operating in the residential construction space with an emphasis on solar and renewable energy products. Our goal is to fundamentally alter the residential solar landscape. We believe that our unique mix of software, managed service offerings, highly skilled staff, and company culture are positioned to do just...

  • **Assistant General Manager

    1 week ago

    Beverly Hills, California, United States Spa-Go Full time

    Job Summary:The Assistant General Manager - Restaurant Operations Lead is responsible for overseeing the daily operations of the restaurant, including managing staff, maintaining quality control, and driving sales and profitability. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced...

  • Event Operations Supervisor

    3 weeks ago

    Beverly Hills, California, United States Maybourne Beverly Hills Hotel Full time

    Job DescriptionPosition OverviewThe Maybourne Beverly Hills Hotel is seeking a dedicated and skilled individual to take on the role of Banquets Captain. This position is essential for the flawless orchestration of all banquet functions, ranging from small gatherings to large-scale events. We are looking for a candidate who possesses a keen eye for detail, a...

  • Executive Chef

    2 weeks ago

    Beverly Hills, California, United States Maybourne Beverly Hills Hotel Full time

    Job SummaryThe Executive Chef is a key member of the Senior Management Team at Maybourne Beverly Hills Hotel, responsible for overseeing the entire operation of the Culinary department. This includes planning, directing, supervising, and controlling the selection and production of all food items to ensure the highest level of product quality, presentation,...

  • Director of Spa Operations

    1 week ago

    Beverly Hills, California, United States Hilton Worldwide, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Director of Spa to lead our spa operations at Waldorf Astoria Beverly Hills. As a key member of our hotel team, you will be responsible for directing and administering the activities and services of all spa-related operations, including guest service, product quality and innovation, merchandising and...

  • Director of Hotel Operations

    2 weeks ago

    Beverly Hills, California, United States Waldorf Astoria Hotels & Resorts Full time

    About the OpportunityWe are seeking a visionary leader to join our team as the Executive Director of Luxury Hospitality at the Waldorf Astoria Beverly Hills. As a seasoned professional with a proven track record in luxury hospitality, you will be responsible for overseeing daily hotel operations and providing strategic leadership to drive exceptional guest...

  • Food Production Professional

    2 weeks ago

    Beverly Hills, California, United States Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our team of dedicated professionals is passionate about delivering unforgettable experiences to our guests, and we're seeking a talented Cook 2 to join our culinary...

  • Restaurant Operations Manager

    3 weeks ago

    Beverly Hills, California, United States Spago, Beverly Hills Full time

    Job OverviewPosition Summary:The Deputy General Manager plays a crucial role in overseeing the daily functions of the restaurant, focusing on the recruitment, development, and performance assessment of team members while striving to achieve sales targets and profitability. This position entails providing comprehensive leadership and direct oversight of...

  • Event Operations Supervisor

    3 weeks ago

    Beverly Hills, California, United States Maybourne Beverly Hills Hotel Full time

    Job OverviewThe Maybourne Beverly Hills Hotel is seeking a talented individual to take on the role of Banquets Captain, a key position that combines leadership with exceptional service in the hospitality industry. We value creativity and passion, and we invite candidates who share our vision to consider this opportunity.Position SummaryThe Banquets Captain...

  • Restaurant Operations Manager

    2 weeks ago

    Beverly Hills, California, United States Scratch Restaurants Group Full time

    Job DescriptionJob Summary: We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Scratch Restaurants Group. The successful candidate will be responsible for overseeing all aspects of restaurant operations, including service, chef team, daily planning, fiscal responsibilities, beverage program, labor monitoring and...