Patient Scheduling Coordinator
3 weeks ago
We are seeking a highly skilled Patient Scheduling Coordinator to serve as a liaison between Midwest Vision Partners and our patients. In this role, you will be responsible for the timely and efficient scheduling of appointments across all Midwest Vision Partners subsidiaries/sites. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently with minimal oversight.
Key Responsibilities:
- Coordinate physician schedules to ensure seamless appointment flow
- Reschedule appointments as needed and follow up with patients to confirm
- Communicate with patients to resolve scheduling conflicts and ensure high-quality service
- Prepare and distribute weekly doctor schedules to medical and surgical offices
- Send information packets and mass mailings to patients and offices as requested
- Ensure accurate documentation in patient records and maintain confidentiality
- Triage calls to ensure location doctor compliance and provide excellent customer service
Requirements:
- Strong communication and problem-solving skills
- Ability to work independently with minimal oversight
- Excellent customer service and time management skills
- Computer proficiency and experience with scheduling software
- Minimum of 2 years of medical and/or clinical experience
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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