Cannabis Specialist

4 weeks ago


New York, New York, United States Green Thumb Industries Full time
Job Title: Personal Care Specialist

About the Role

As a Personal Care Specialist at Green Thumb Industries, you will play a vital role in providing exceptional customer service and product knowledge to our patients and customers. You will be responsible for engaging with customers, educating them on our products and methods of consumption, and recommending safe and effective regimens tailored to their needs.

Key Responsibilities

  • Provide personalized customer service and product recommendations to patients and customers
  • Engage with customers in a customer-facing, intimate retail environment
  • Play an active part in patients' and customers' education on products, methods of consumption, and safety
  • Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and customer's needs
  • Promote a positive, communicative, patient and customer-oriented work environment
  • Assist in verifying order deliveries for accuracy
  • Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with applicable rules and regulations
  • Ensure local and state cannabis regulations are properly enforced and upheld
  • Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
  • Maintenance of hard copy files as required
  • Follow security measures and safety compliance procedures

Requirements

  • At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience
  • Meet the scheduling and availability requirements to meet business needs
  • Must have reliable, responsible, and dependable attendance
  • Must be 21 years or older
  • Must pass all required background checks, including state-specific cannabis employment requirements
  • Possess valid driver's license or state ID
  • Must be and remain compliant with all legal or company regulations for working in the cannabis industry

Working Conditions

  • Patient and customer-facing environment
  • Ability to work outdoors in varying and sometimes adverse weather conditions
  • Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent

About Us

At Green Thumb Industries, we are dedicated to promoting well-being through the power of cannabis. We believe in fostering an inclusive culture that celebrates diversity and champions economic opportunities in communities disproportionately affected by the war on drugs. We are proud to be an equal opportunity workplace and look forward to meeting you.



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