Master Luthier and Customer Experience Specialist

1 week ago


Syracuse, New York, United States Guitar Center Full time

Guitar Center seeks skilled professionals to fill the role of Guitar Technician. This position involves providing maintenance and repair services on customer-owned instruments, as well as maintaining store-owned gear.

Job Description

We are looking for a detail-oriented individual with a strong understanding of guitar repair techniques. As a member of our team, you will be responsible for:

  • Interacting with customers to provide exceptional service and ensure a positive experience
  • Servicing customer-owned instruments with precision and care
  • Maintaining store-owned equipment and completing warranty repairs in a timely manner
  • Developing knowledge of Guitar Center products and sales techniques
Requirements

To be successful in this role, you must possess:

  • A skilled understanding of guitar repair and maintenance
  • Familiarity with Guitar Center products and services
Benefits

We offer a competitive salary range of $16-$24 per hour, plus commission based on performance. Additionally, you will have access to a comprehensive benefits package, including medical, dental, vision, 401(k) with company match, paid time off, and opportunities for professional growth and development.

Guitar Center is an equal opportunity employer committed to creating an inclusive environment that values diversity and promotes employee success. If you are passionate about music, customer service, and delivering exceptional results, we encourage you to apply for this exciting opportunity.



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