Membership Coordinator

2 weeks ago


Saint Charles, Missouri, United States Costco Full time

Job Summary: As a Membership Clerk at Costco, you will play a vital role in delivering exceptional customer service to our members. Your primary responsibilities will include processing member sign-ups, renewals, and added cards, as well as providing guidance on membership, warehouse, and credit programs.

Key Responsibilities:

  • Process member sign-ups, renewals, and added cards in a timely and accurate manner.
  • Provide expert guidance on membership benefits, warehouse operations, and credit programs to members and potential members.
  • Assist members with inquiries regarding item availability and resolve any issues promptly.
  • Issue replacement and temporary cards, as well as process key credit applications.
  • Deliver a high level of member service, ensuring a positive experience for all interactions.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong problem-solving skills and attention to detail.
  • Ability to maintain confidentiality and handle sensitive information.


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