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Winner's Circle Ambassador

1 month ago

New York, New York, United States Dave & Buster Full time
Job Summary:

We are seeking a friendly and enthusiastic Winner's Circle Ambassador to join our team at Dave & Buster's. As a Winner's Circle Ambassador, you will be responsible for delivering an unparalleled Guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all out fun.

Key Responsibilities:

• Greet Guests with a positive attitude and enthusiasm while performing multiple job functions.
• Assist the Guest with all requests and answer questions as needed and make recommendations on items.
• Provide game assistance by promptly notifying Support Technicians or Management as needed.
• Bid farewell to Guests leaving and ensure everything was satisfactory and invite Guests to return.
• Notify Manager of any Guest that is perceived to be unhappy.
• Practice proper cost controls by accurately weighing tickets and scanning merchandise.
• Responsible for stocking, displaying, and securing merchandise in all storage areas.
• Responsible for the reconciliation of tickets and merchandise inventory.
• Conduct merchandise inventory during and after shift, if applicable.
• Check for restocking of necessary supplies and bring all areas up to standard. Discuss problem areas with Manager.
• Review the cleanliness and organization of the Winner's Circle and ensure all plush and shelves are stocked, properly cleaned, and maintained.
• Properly position and set up displays to increase Guest traffic and promote sales.
• Assist other Team Members as needed.

Requirements:

• Must be at least 16 years of age.
• Must be able to work days, nights, and/or weekends as required.
• Must be able to work in a noisy, fast-paced environment with distracting conditions.
• Must be able to read and write handwritten notes.
• Must be able to lift and carry up to 30 pounds.
• Must be able to move about facility and stand for long periods of time.
• Must be able to walk or stand 100% of shift.
• Must be able to reach, bend, stoop, mop, sweep, and wipe frequently.

Benefits:

We offer an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES, and more.

Salary:

Compensation is from $15 - $16.5 per hour.