To Go Specialist

4 weeks ago


Duluth, Georgia, United States JACKMONT HOSPITALITY INC Full time
Job Description

As a To Go Specialist at JACKMONT HOSPITALITY INC, you will play a crucial role in delivering exceptional customer service and ensuring the quality of our to-go orders.

Key Responsibilities:

  • Take orders over the phone and in person, offering to-go beverages as needed.
  • Prepare orders and organize them into bags, double-checking for completeness and accuracy.
  • Greet guests and drivers within 30 seconds, cashing out and ensuring their satisfaction.
  • Accurately handle cash and process online or to-go orders within 2 minutes of arrival.
  • Pack TOGO and delivery orders, confirming with guests and drivers.
  • Thank guests for choosing Fridays and invite them back.
  • Perform side duties, including answering the phone, opening doors, cleaning workstations, expediting orders, and running food.
  • Stock the TOGO area.

Qualification Requirements:

  • Excellent verbal communication skills.
  • High energy level and customer service skills.
  • Ability to resolve conflicts and work as a team.
  • Professionalism and a positive attitude.

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