Customer Service Representative

4 weeks ago


George West, Texas, United States La Lomita Full time
Job Overview

La Lomita, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. This role is responsible for providing exceptional service, maintaining a clean and welcoming store environment, and ensuring a seamless customer experience.

Key Responsibilities
  • Provide professional and friendly assistance to customers, vendors, and colleagues.
  • Operate the cash register to process sales and handle customer transactions.
  • Perform basic math functions to collect payments, make accurate change, and maintain a balanced cash drawer.
  • Follow all company policies and procedures, as well as state and federal laws regarding alcohol, tobacco, and lottery sales.
  • Card customers for age-restricted products and ensure compliance with company policies.
  • Perform regular cleaning activities to maintain a clean and orderly store, including bathrooms and fuel dispensers.
  • Participate in stocking and merchandising efforts to ensure a visually appealing store environment.
Incentives and Benefits
  • Flexible work schedules to accommodate varying needs.
  • Comprehensive training program to ensure success in the role.
  • Competitive pay and opportunities for career advancement.
  • 401(k) plan with a competitive company match.
Requirements
  • Experience with professional cash handling procedures and a strong understanding of customer service principles.
  • Previous experience in a convenience store or food service environment.
  • Basic computer knowledge and proficiency with point-of-sale systems.
  • Possession of a Texas Alcohol Beverage Commission card to sell alcohol.
Competencies
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
  • Strong work ethic and a commitment to delivering exceptional customer service.
Education
  • High school diploma or equivalent required.


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