Patient Registration and Financial Clearance Specialist

5 days ago


Austin, Texas, United States Baylor Scott & White Health Full time
About the Role

Baylor Scott & White Health is seeking a highly skilled Patient Registration and Financial Clearance Specialist to join our team. As a key member of our revenue cycle department, you will play a critical role in ensuring seamless patient registration and financial clearance processes.

Job Summary

The Patient Registration and Financial Clearance Specialist will be responsible for registering patients, verifying insurance benefits, negotiating and collecting patient financial responsibilities, and serving as a mentor and trainer for peers. You will work closely with other areas and departments to provide appropriate information related to patient delays, changes in schedules, and other important issues.

Key Responsibilities
  • Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification, and billing.
  • Verifies patient eligibility for insurance coverage and calculates patient liability due according to financial clearance policies.
  • Negotiates payment arrangements with patients where necessary and establishes patient liability and advises patients of deposit requirements per policy.
  • May be accountable for performing cashiering responsibilities according to established policies and procedures.
  • Assists patients to nursing units by providing directions, personal escort, and/or medical mobility assistance when applicable.
Requirements
  • 2 years of healthcare or customer service experience or education equivalency required.
  • Proven good listening, interpersonal, and communication skills, and professional, pleasant, and respectful telephone etiquette.
  • Ability to maintain a professional demeanor in a highly stressful environment and exhibit high levels of empathy.
  • Demonstrates ability to manage multiple priorities in an effective and organized manner.
  • Excellent data entry, numeric, typing, and computer navigational skills.
Benefits

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. Our comprehensive benefits package includes immediate eligibility for health and welfare benefits, 401(k) savings plan with dollar-for-dollar match up to 5%, tuition reimbursement, and PTO accrual beginning Day 1.

What We Offer

Baylor Scott & White Health is committed to investing in the growth and development of our employees. As a Patient Registration and Financial Clearance Specialist, you will have opportunities for career advancement, training, and professional development. We strive to create a workplace culture that values diversity, inclusion, and respect for all employees.



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