Field Service Technician

2 days ago


West Columbia, South Carolina, United States Canon Solutions America, Inc. Full time

About the Job

We are seeking a dedicated Field Service Technician to join our team. As a key member of our on-site support team, you will be responsible for providing technical assistance and support to our customers in the field.

Job Summary

  • Provide on-site technical support and repair services to customers in the field.
  • Diagnose and resolve technical issues related to Canon-supported products.
  • Service and maintain designated equipment to meet customer expectations.
  • Collaborate with customers to understand their needs and provide solutions that meet their requirements.

About You

To succeed in this role, you will need:

  • A high school diploma or equivalent, plus 1-2 years of relevant experience.
  • A basic understanding of internet environments and the ability to complete the PDIF (Printing and Digital Imaging Foundations) new-hire class.
  • The ability to travel, including valid driver's license and acceptable driving record.
  • The capability to work in a 24/7 environment, performing shift work and on-call rotations.
  • Required security clearances to access customer premises.
  • The ability to lift 50 pounds and be active more than 50 percent of the time.

Compensation and Benefits

This is a competitive compensation opportunity with a salary range of $45,000 - $65,000 per year, depending on experience. Additional benefits include medical, dental, vision, 401(k), discretionary profit sharing, educational assistance, recognition programs, vacation, and more.

About Our Company

Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market-leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. We promote innovation, sustainability, and efficiency through comprehensive digital and traditional printing and document management solutions.



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