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Service Technician

1 month ago


Waterville, New York, United States Champion Homes Full time
Job Title: Service Technician

Job Summary:
Champion Homes is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for performing warranty work on sold homes, ensuring customer satisfaction, and maintaining a high level of quality in your work.

Key Responsibilities:
  • Manage work schedule by making appointments with customers
  • Order parts from factory as needed and install new parts or repair issues per work order
  • Maintain a personal work vehicle, which includes keeping vehicle clean, stocked, and serviced
  • Complete work orders and return them to the factory for factory bill backs and service file
  • Possess carpentry skills in areas such as trim work, roofing, window replacement, door realignment, drywall repairs, siding, flooring, plumbing, and electrical
  • Repair or replace toilets, water heaters, light fixtures, and door/cabinet hardware
  • Represent Champion Homes with a friendly attitude and professional appearance
  • Demonstrate strong customer relation skills

Requirements:
  • Ability to troubleshoot, reason, and solve problems
  • Excellent communication, both written and verbal, and understanding and execution of instructions
  • Computer literate (Microsoft Word, Outlook, Excel)
  • Understand and comply with work safety policies and procedures
  • Must provide a valid driver's license and hold a clean driving record

Education and Experience:
High school diploma or general education degree (GED); minimum 3-year related experience and/or training; or equivalent combination of education and experience.

About Us:
Champion Homes is a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America. We offer many factory-built solutions, from single-family and multi-family homes to commercial and government buildings. Our manufactured homes, modular homes, mobile homes, park models, and commercial modular buildings can be found throughout the United States and western Canada. We act with integrity and respect, take pride in our craftsmanship, and build strong relationships with our customers, suppliers, and employees. We know that we would not be successful without our team. In return for hard work and dedication, our goal is to provide a safe, productive, and enjoyable workplace for every employee.