Financial Services Representative

5 days ago


Lawton, Oklahoma, United States Navy Federal Credit Union Full time
Job Overview

Navy Federal Credit Union is seeking a Financial Services Representative to provide exceptional customer service and support in our Lawton, Oklahoma branch. As a key member of our team, you will play a vital role in helping our members achieve their financial goals.

About the Role

This is an exciting opportunity for a motivated and customer-focused individual to join our team. As a Financial Services Representative, you will be responsible for providing top-notch service to our members, answering questions, and resolving issues related to their accounts and loans.

Key Responsibilities:
  • Assist members with submitting loan and credit card applications
  • Analyze and resolve problems and discrepancies related to member accounts
  • Counsel members on Navy Federal's products and services
  • Ensure cash and other negotiable instruments are handled properly
  • Perform platform banking functions under supervision
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and problem-solving skills
  • The ability to work independently and as part of a team
  • A strong understanding of savings and checking products, accounts, and services
Benefits

Navy Federal Credit Union offers a competitive salary and benefits package, including:

  • Estimated salary: $42,000 - $55,000 per year
  • Ongoing training and development opportunities
  • A comprehensive benefits program, including health, dental, and vision insurance
  • A 401(k) plan with employer match
Location

This role is based in Lawton, Oklahoma, and may require occasional travel to neighboring branches within a reasonable commuting distance.



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