Financial Services Representative
5 days ago
Navy Federal Credit Union is seeking a Financial Services Representative to provide exceptional customer service and support in our Lawton, Oklahoma branch. As a key member of our team, you will play a vital role in helping our members achieve their financial goals.
About the RoleThis is an exciting opportunity for a motivated and customer-focused individual to join our team. As a Financial Services Representative, you will be responsible for providing top-notch service to our members, answering questions, and resolving issues related to their accounts and loans.
Key Responsibilities:- Assist members with submitting loan and credit card applications
- Analyze and resolve problems and discrepancies related to member accounts
- Counsel members on Navy Federal's products and services
- Ensure cash and other negotiable instruments are handled properly
- Perform platform banking functions under supervision
To be successful in this role, you will need:
- A high school diploma or equivalent
- Excellent communication and problem-solving skills
- The ability to work independently and as part of a team
- A strong understanding of savings and checking products, accounts, and services
Navy Federal Credit Union offers a competitive salary and benefits package, including:
- Estimated salary: $42,000 - $55,000 per year
- Ongoing training and development opportunities
- A comprehensive benefits program, including health, dental, and vision insurance
- A 401(k) plan with employer match
This role is based in Lawton, Oklahoma, and may require occasional travel to neighboring branches within a reasonable commuting distance.
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