Senior Service Account Manager

4 weeks ago


Elizabeth, New Jersey, United States Southland Industries Full time
Job Summary

We are seeking a highly skilled Senior Service Account Manager to join our team at Southland Industries. As a key member of our sales team, you will be responsible for developing and maintaining positive relationships with our customers, overseeing the sales process, and acting as the primary point of contact to retain and grow these accounts.

Key Responsibilities:

  • Develop and maintain positive relationships with assigned customer accounts
  • Oversee the sales process and act as a single point of contact for customers
  • Prospect and qualify new business opportunities
  • Develop and manage large and complex accounts
  • Mentor less-experienced Service Account Managers

Requirements:

  • Advanced knowledge of service policies, procedures, and capabilities
  • Excellent verbal and written communication skills, including presentation skills
  • Exceptional customer service skills and ability to develop strategic customer relationships
  • Demonstrated sales skills in prospecting, qualifying, proposing, and closing sales
  • Strong collaboration skills internally and externally, with strong problem-solving abilities and a focus on goal achievement

Benefits:

  • 401(k) Plan with 50% Company Match (no cap) and immediate 100% vesting
  • Annual incentive program based on performance, profitability, and achievement
  • Medical, Dental, Vision Insurance – 100% Paid for Employee
  • Term Life, AD&D Insurance, and Voluntary Life Insurance
  • Disability Income Protection Insurance
  • Pre-tax Flexible Spending Plans (Health and Dependent Care)
  • Holidays/Vacation/Personal Time/Life Events Leave
  • Numerous training opportunities and company-paid membership for professional associations and licenses

Pay:

Final pay is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. For CA, the intended pay band is $110,000 - $120,000 annual base compensation + quarterly earned commission (uncapped) based on an annual sales target.



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