Store Operations Manager
1 week ago
We are seeking a highly motivated and experienced Store Lead to join our team at Tailored Brands, Inc. As a Store Lead, you will play a key role in supporting our store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence.
Key Responsibilities- Partner with Store Manager to lead store staff to achieve sales, service, and operational expectations
- Model company values and lead by example as an active coach
- Communicate priorities and sales driving information effectively to ensure store staff is equipped to maximize business
- Assist in recruiting store staff and contribute to an inclusive store environment
- Support the management team in achieving store business plans, including sales, customer service, and operational goals
- Participate in driving business outreach opportunities and communicate leads to Store Manager
- Identify performance opportunities and partner with management team to contribute to development plans
- Ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise
- Support the management team with training store staff on all internal operational functions
- Stay informed on corporate communication, directives, initiatives, policies, and procedures
- Support the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding
- Leadership skills with the ability to motivate and inspire store team members
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to adapt to changing priorities and deadlines
Tailored Brands, Inc. is an American retail holding company for various men's apparel stores, including the Men's Wearhouse and Jos. A. Bank brands.
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