Data Recovery Specialist

7 days ago


Novato, California, United States DriveSavers Data Recovery Full time
DriveSavers Data Recovery Job Description

We offer a Competitive Salary: $65,000 - $85,000 per year, depending on experience.

Job Overview

We are seeking a skilled Data Recovery Engineer to join our team at DriveSavers Data Recovery. As a key member of our team, you will be responsible for recovering irreplaceable data from damaged or corrupted devices, hard drives, and storage media.

Key Responsibilities

  • Perform advanced troubleshooting and recovery techniques to salvage critical data from various devices and storage media.
  • Analyze complex technical issues and develop effective solutions to recover data.
  • Maintain up-to-date knowledge of the latest technologies, tools, and methodologies in data recovery.
  • Work collaboratively with clients to understand their data recovery needs and provide expert advice.
  • Ensure high-quality service delivery while meeting productivity and efficiency targets.

Requirements and Qualifications

  • 1-2 years of experience in IT/ desktop support and troubleshooting, preferably with an emphasis on corporate support.
  • Experience with encryption software is a plus.
  • Knowledge of MS Office products.
  • Maintains knowledge of current technology.
  • Experience and understanding of computer hardware components for troubleshooting and upgrading purposes.
  • Using Terminal to complete tasks.
  • Passion for staying ahead of current and future technologies.
  • Excellent interpersonal, organizational, and communication skills.
  • Great customer service skills are required as you will need to work with customers over the phone on some projects.
  • Strong attention to detail.
  • Able to work independently as well as part of a team.
  • Able to analyze and evaluate customer needs.
  • Able to prioritize and meet deadlines in a fast-paced environment.

Benefits

  • Competitive salary
  • Monthly bonuses
  • 401K retirement plan
  • Medical insurance
  • Dental and vision plan
  • Ongoing training
  • Paid holidays
  • Maternity/paternity leave
  • Events and celebrations
  • Subsidized stocked refrigerator
  • Friendly workspace
  • Green business

What Our Employees Say

  • 'Fun work environment, rewarding knowing that we get irreplaceable data back for customers.'
  • 'Amazing work environment. Excellent incentives that encourage us all.'
  • 'Friendly, inviting, and supportive work environment.'
  • 'Great training, room for growth.'
  • 'Engaging and manageable workload.'
  • 'Each day brings new challenges with new and older technology.'
  • 'Snacks and beverages are stocked regularly.'
  • 'You feel valued as an employee. Comfortable work environment and strong incentives.'
  • 'Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace.'
  • 'It's been great to work as an individual to make a difference to customers and work next to others with that same goal.'
  • 'Small business with a work environment that feels like a family, while also being known as the leader in data recovery.'


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