Data Recovery Specialist
7 days ago
We offer a Competitive Salary: $65,000 - $85,000 per year, depending on experience.
Job Overview
We are seeking a skilled Data Recovery Engineer to join our team at DriveSavers Data Recovery. As a key member of our team, you will be responsible for recovering irreplaceable data from damaged or corrupted devices, hard drives, and storage media.
Key Responsibilities
- Perform advanced troubleshooting and recovery techniques to salvage critical data from various devices and storage media.
- Analyze complex technical issues and develop effective solutions to recover data.
- Maintain up-to-date knowledge of the latest technologies, tools, and methodologies in data recovery.
- Work collaboratively with clients to understand their data recovery needs and provide expert advice.
- Ensure high-quality service delivery while meeting productivity and efficiency targets.
Requirements and Qualifications
- 1-2 years of experience in IT/ desktop support and troubleshooting, preferably with an emphasis on corporate support.
- Experience with encryption software is a plus.
- Knowledge of MS Office products.
- Maintains knowledge of current technology.
- Experience and understanding of computer hardware components for troubleshooting and upgrading purposes.
- Using Terminal to complete tasks.
- Passion for staying ahead of current and future technologies.
- Excellent interpersonal, organizational, and communication skills.
- Great customer service skills are required as you will need to work with customers over the phone on some projects.
- Strong attention to detail.
- Able to work independently as well as part of a team.
- Able to analyze and evaluate customer needs.
- Able to prioritize and meet deadlines in a fast-paced environment.
Benefits
- Competitive salary
- Monthly bonuses
- 401K retirement plan
- Medical insurance
- Dental and vision plan
- Ongoing training
- Paid holidays
- Maternity/paternity leave
- Events and celebrations
- Subsidized stocked refrigerator
- Friendly workspace
- Green business
What Our Employees Say
- 'Fun work environment, rewarding knowing that we get irreplaceable data back for customers.'
- 'Amazing work environment. Excellent incentives that encourage us all.'
- 'Friendly, inviting, and supportive work environment.'
- 'Great training, room for growth.'
- 'Engaging and manageable workload.'
- 'Each day brings new challenges with new and older technology.'
- 'Snacks and beverages are stocked regularly.'
- 'You feel valued as an employee. Comfortable work environment and strong incentives.'
- 'Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace.'
- 'It's been great to work as an individual to make a difference to customers and work next to others with that same goal.'
- 'Small business with a work environment that feels like a family, while also being known as the leader in data recovery.'
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