Dynamic Business Process Analyst

7 days ago

Washington, Washington, D.C., United States General Dynamics Information Technology Full time

Job Overview:

We are seeking a highly skilled Dynamic Business Process Analyst to join our team at General Dynamics Information Technology (GDIT). As a key member of our team, you will play a critical role in supporting the Administrative Office of the US Courts (AOUSC) Case Management Systems Office (CMSO) in its modernization effort for one of its mission-critical applications.

Job Description:

The successful candidate will have the opportunity to work with a dynamic and talented team to execute the following responsibilities:

  • Elicit and capture business requirements in an Agile software development environment.
  • Document and manage acceptance criteria, business rules, requirement documents, risks, issues, and dependencies.
  • Collaborate with Product Owners to prioritize user stories, perform user research, user-centered design, and usability testing throughout the software development lifecycle.
  • Utilize UI/UX and Human-Centered Design (HCD) concepts to design and implement technical solutions that meet business needs.
  • Decompose Epics into detailed functional and non-functional requirements.
  • Participate in the development, testing, and refinement of Project Backlog Stories (Requirements) with business and technology partners.
  • Facilitate the team in developing acceptance criteria for user stories and demonstrate product demos to the client.
  • Document standard operating procedures (SOP) and maintain the release information radiator for the team.
  • Develop process flow, wireframes, high- and low-fidelity mockups, and dependency diagrams to visualize the flow of work and identify bottlenecks and critical paths.
  • Support the testing team to ensure the system aligns with the vision of the business teams.
  • Review and maintain documentation for distribution, including project and process documentation, instructional materials, user guides, training manuals, and online content in content authoring tools.
  • Support and conduct user interviews, group workshops, and surveys as required to develop detailed functional and technical requirements.
  • Conduct business process analysis, workflow analysis, and business process re-engineering.
  • Provide technical assistance and guidance through performing gap analyses, workflow analysis, Analysis of Alternative (AoA) studies, business process modeling, wireframes, and storyboards.
  • Deliver technical briefings and host meetings to diverse audiences.

Required Skills and Qualifications:

To be successful in this role, you will need to possess the following skills and qualifications:

  • Bachelor's Degree plus 5+ years of experience or master's degree plus 4+ years of experience in supporting the product owner and agile team.
  • Experience working in Agile software development environments, processes, and practices.
  • Ability to handle a fast-paced Agile software development environment.
  • Experience using Agile tools such as JIRA, Confluence, etc.
  • Excellent written and verbal communication skills and the ability to effectively communicate with both technical and non-technical audiences.
  • Strong problem-solving capacity in a highly visible and mission-critical environment.
  • Adaptable ability to perform independently and within a team.
  • Energetic, goal-oriented, detailed-oriented, proactive, innovative, hardworking, and patient.

Benefits:

As a valued member of our team, you will enjoy a comprehensive benefits package that includes medical plan options, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre-tax and post-tax dollars up to the IRS annual limits and receive a company match. You will also have access to full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave.

Estimated Salary Range:

$76,690 - $103,500 per annum, depending on experience and location.

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