Clinical Care Coordinator

3 weeks ago

Dublin, Texas, United States Central Ohio Primary Care Full time

Central Ohio Primary Care is seeking a highly skilled Clinical Care Coordinator to join our team in Dublin, OH. As a Clinical Care Coordinator, you will be responsible for providing administrative and clinical support to ensure efficient delivery of primary health care and creating a positive patient experience.

This is a full-time position working first shift hours Monday-Friday, four days a week. The ideal candidate will be self-disciplined, energetic, passionate, and innovative, with the ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner.

Key Responsibilities:

  • Perform assessment and evaluation of patient, working collaboratively with the clinical team to develop a plan of care.
  • Administer medications, injections, and treatments, and perform routine medical procedures.
  • Provide medical triage via telephone for patients, and provide health counseling and education to patients and/or their families.
  • Work closely with the clinical care team to deliver the best care for our patients, fostering a climate that allows for direct communication between the clinical team, patient/caregiver, and appropriate care providers to optimize outcomes.
  • Collaborate with other team members to address gaps in care, promote and facilitate improved clinical outcomes and patient satisfaction, as well as efficient use of resources.
  • Act as a patient advocate to ensure the highest quality of care for our patients.
  • Review physician orders and lab requests, and follow up as needed, calling in prescriptions/order refills as approved and directed.
  • Measure vital signs, such as pulse rate, temperature, blood pressure, weight, and height, recording vital signs and other health-related issues on patients' charts.
  • Communicate test results to patients as directed, and record notes in Electronic Health Records (EHR).
  • Assist in patient education with related educational tools, periodicals, flyers, and handouts.
  • Assist with Department of Transportation, FMLA, and Medical Disability application forms.
  • Respond to patient phone calls, as appropriate, and maintain a clean and well-organized work area.
  • Maintain patient confidentiality in alignment with HIPAA regulation.
  • Attend meetings and participate in classroom activities as needed.

Qualifications:

  • Current Ohio Registered Nurse (RN) Licensure or LPN Licensure.
  • BSN preferred.
  • Graduate of a Medical Assistant program.

Knowledge, Skills & Abilities:

  • Self-disciplined, energetic, passionate, and innovative.
  • Must be detail-oriented and highly organized.
  • Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner.
  • Ability to maintain confidentiality at all times.
  • Ability to maintain quality control standards.
  • Ability to react calmly and effectively in emergency situations.
  • Ability to interpret, adapt, and apply guidelines and procedures.
  • Ability to communicate clearly and document efficiently in EHR.
  • Knowledge in vaccine administration, storage, handling, and documentation.
  • Knowledge and understanding of medical terminology.
  • Knowledge of patient care and examination procedures.
  • Knowledge of examination, diagnostic, and treatment room procedures.
  • Knowledge of using medical equipment and instruments to administer patient care.
  • Knowledge of common safety hazards and precautions to establish a safe work environment.
  • Skill in assisting in a variety of treatments and medications, as directed.
  • Skill in taking vital signs.
  • Skill in developing and maintaining department quality assurance.
  • Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public.
  • Customer service skills; social perceptiveness and service-oriented.
  • Excellent time management skills and ability to multi-task and prioritize work.

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