Customer Service Representative Evening Shift
1 day ago
At Planet Fitness, we're passionate about helping people achieve their fitness goals. Our state-of-the-art facilities and expert trainers provide a supportive environment for members to reach their full potential.
Job SummaryWe're seeking an experienced Customer Service Representative to join our evening shift team at our PF Baseline Fitness location. As a key member of our front desk staff, you'll be responsible for providing exceptional customer service to our members, prospective members, and guests.
Key Responsibilities:- Greet and check-in members, prospective members, and guests in a friendly and professional manner
- Handle all front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups
- Provide assistance with tours, answer questions, and resolve concerns in a timely and professional manner
- Maintain the neatness and cleanliness of the club
- 1+ year of customer service experience preferred
- Basic computer proficiency required
- A passion for fitness and health is essential
- Punctuality and reliability are must-haves
- Exceptional communication skills, with the ability to interact positively and professionally with members and colleagues
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
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