Music Retail Business Leader
4 days ago
Guitar Center is a leading music retailer that empowers staff to find their unique sound. Our mission is to foster lifelong musicians and make a difference in the world by enabling music enthusiasts to experience the joy of creating music. We strive to create inclusive environments that prioritize our customers' needs while achieving our mission.
We are seeking an experienced Music Retail Business Leader to oversee all aspects of our retail business, providing strategic direction and vision to the team to drive desired outcomes. As a key member of our leadership team, you will be responsible for managing product delivery, services, or functions at a group, regional, or divisional level, while maintaining our culture of integrity, inclusion, musical passion, and respect.
The ideal candidate will possess a deep understanding of business operations, including key drivers, company strategies, competition, and financial data impacting the department/organization. They will be able to evaluate and solve problems effectively, leveraging their expertise to drive business growth and success.
Key Responsibilities:
- Achieve revenue and EBITDA targets while managing profit and loss (P&L)
- Recruit, interview, and hire managers and associates, ensuring a talented and dedicated team
- Train, mentor, and develop staff to reach their full potential in a growing company
- Hiring responsibilities include utilizing internal recruitment systems, attending hiring events, and creating pipelines for associate-level roles
- Evaluate and implement effective scheduling strategies to ensure proper staffing and coverage
- Maintain positive customer satisfaction scores through building strategies and initiatives
- Sustain high-quality store merchandising standards, overseeing efforts to present a well-organized, clean, and engaging in-store experience
- Foster an inclusive environment and promote diversity, equity, and inclusion
Requirements:
- 4+ years of experience operating/managing in similar environments
- 2+ years of supervisory or management experience leading teams
- Intermediate proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
- Ability to work weekends, holidays, and evenings
- Ability to lift up to 30 pounds
- Up to 5% domestic travel to attend meetings and trainings
Estimated Salary Range:$85,000 - $110,000 per year, based on location and experience.
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