Title Acquisition Specialist
5 days ago
About the Role
We are seeking a highly detail-oriented and organized Title Specialist to join our growing team. In this role, you will be responsible for handling title procurement, assisting with document processing, and delivering exceptional customer service.
Key Responsibilities:
- Process and file titles, handle documents, and perform general office tasks.
- Manage calls, answer escalations, and resolve inquiries using an online phone system.
- Update vehicle stock, log updates, and provide detailed explanations to customers.
- Scan titles and receive documents via FedEx.
- Drive to local county clerk's offices on a rotating basis to manage title paperwork.
Requirements and Qualifications:
- Prior experience in an office setting with strong customer service skills.
- Ability to process documents meticulously and stay organized.
- Familiarity with Microsoft Office; experience with phone systems is a plus (training on ASAP processing system provided).
- Willingness to grow with our team and learn the details of title processing.
- High school diploma or equivalent required; higher degree is a plus.
Benefits: Competitive salary ($45,000 - $55,000 per year), opportunities for growth and development, and a dynamic work environment.
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