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Senior IT Consultant

1 month ago

Lakewood CO USA, United States Terumo BCT Full time

Job Summary

At Terumo Blood and Cell Technologies, we are seeking a highly skilled Senior IT Consultant to join our team. As a key member of our IT department, you will be responsible for deploying and implementing our software products to meet the specific needs of our customers.

Key Responsibilities

  • Assist customers in deploying Terumo BCT software products to meet their environment specifications
  • Scope implementation projects, estimate effort and timeline to complete, and provide status reports to customers
  • Lead formal training sessions on how to implement Terumo BCT software products externally
  • Support sessions on requirements definition and product architecture
  • Implement customizations for Terumo BCT software products
  • Implement new implementation methodology and best practices for Terumo BCT software installations
  • Drive product improvement by providing customer and partner feedback to Product Management and Engineering
  • Assist Technical Support in troubleshooting customer issues and Quality Assurance in testing new product releases
  • Provide Technical assistance and sales support to Terumo BCT sales team
  • Provide Level 1/Level 2 Oracle support for customer and internal resources
  • Provide Custom database query support
  • Provide Subject Matter Expertise to Terumo BCT customer base
  • Liaise with staff at all levels of a client organization
  • Functional testing and debugging of objects, which may support domain functionality (i.e., procedures), domain graphical interface functionality, common data types, or utilities for communication, peripherals, etc.

Requirements

  • Bachelor's degree in computer science or equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered
  • Minimum of 3 years experience working in SQL and/or Oracle database environments
  • Minimum of 3 years experience with Windows Server administration
  • Minimum of 5 years experience of advanced diagnosis and troubleshooting
  • Minimum of 5 years experience in network LAN/WAN configuration and support
  • Experience with Issue tracking systems
  • System integration and/or 3rd party interface development
  • Minimum of 5 years experience with Client/Server architecture installation and support
  • Knowledge in custom SQL queries
  • Proven track record with customer interaction, both technical and non-technical from executive level management to department liaison

Physical Requirements

Typical Office Environment requirements include: reading, speaking, hearing, close vision, walking, bending, sitting, and occasional lifting up to 20 pounds

Additional Physical Requirements

Domestic travel required (up 80% at peak times)

Target Pay Range:$84,300.00to$105, Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data

Target Bonus on Base:7.0%

At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family.Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more.To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates.For us, it's about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.

About Terumo Blood and Cell Technologies

Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan. In 2019, Terumo Blood and Cell Technologies reached $1 billion in revenue. We employ nearly 7,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo. We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries. Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.

  • Respect - Appreciative of others
  • Integrity - Guided by our mission
  • Care - Empathetic to patients
  • Quality - Committed to excellence
  • Creativity - Striving for innovation

We contribute to the Leukemia and Lymphoma Society (LLS), raising $1.3 million USD since 2007.

We are proud to be an Equal Opportunity Affirmative Action Employer. All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

Terumo Blood and Cell Technologies is committed to providing a safe, healthy and secure working environment.Our Colorado campus locations are tobacco-free workplaces, and we maintain a drug-free workplace and perform pre-employment substance abuse testing and detailed background verification.