Executive Restaurant Operations Leader

5 days ago


Cambridge, Maryland, United States Ava's Hospitality Group Full time

Company Overview

Ava's Hospitality Group is a leading provider of exceptional dining experiences.

About the Role

We are seeking an experienced and talented Executive Restaurant Operations Leader to oversee the daily operations of our restaurant.

Key Responsibilities

This role involves managing staff, ensuring excellent customer service, maintaining inventory, and ensuring compliance with health and safety regulations.

The ideal candidate will possess strong leadership skills, be highly organized, and have a keen understanding of operational standards.

Leadership and Coaching

Responsibilities include:

  • Leading and mentoring the service staff, providing guidance and support to ensure high levels of performance and morale.
  • Motivating and inspiring staff to deliver exceptional customer service consistently.
  • Mentoring staff on driving sales.

Maintaining Standards

Ensure all team members adhere to Ava's Hospitality Group service standards and policies.

Operational Excellence

Oversee the daily operations of the service team, ensuring efficiency and effectiveness.

Handle guest complaints and issues with professionalism and prompt resolution when the GM is unavailable.

Example Setting

Lead by example by providing outstanding service during shifts.

Demonstrate a positive attitude and strong work ethic.

Uphold the values and culture of Ava's Hospitality Group at all times.

Compensation and Benefits

Hourly wage: $22/hour.



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