Grocery Department Manager

3 weeks ago


Billings, Montana, United States Albertsons Companies Full time

At Albertsons Companies, we're committed to delivering exceptional customer experiences. As a Grocery Department Manager - Customer Service Expert, you'll play a vital role in achieving this goal. Job Summary:

We're seeking a highly skilled and customer-focused individual to lead our non-food and non-perishable department. As a key member of our team, you'll be responsible for providing top-notch service to our customers, ensuring a seamless shopping experience. Your expertise will drive sales growth, improve customer satisfaction, and contribute to the overall success of our department.

About the Role:

As a Grocery Department Manager, you'll oversee the daily operations of our non-food and non-perishable department, ensuring that our customers receive the best possible service. You'll work closely with our store teams to drive sales growth, manage inventory, and maintain a clean and organized store environment. Your exceptional communication skills will enable you to build strong relationships with our customers, colleagues, and suppliers.

Responsibilities:

  • Lead and motivate a team of sales associates to deliver exceptional customer service and drive sales growth.
  • Develop and implement strategies to improve customer satisfaction, drive sales growth, and increase revenue.
  • Manage inventory levels, maintain accurate stock records, and ensure a clean and organized store environment.
  • Collaborate with our store teams to achieve sales goals, manage inventory, and maintain a high level of customer satisfaction.
  • Conduct regular performance reviews and provide constructive feedback to ensure team members are meeting their performance goals.

Requirements:

To be successful in this role, you'll need:

  • A high school diploma or equivalent.
  • 2+ years of experience in a customer-facing role, preferably in a retail environment.
  • Proven track record of delivering exceptional customer service and driving sales growth.
  • Excellent communication and leadership skills, with the ability to build strong relationships with customers, colleagues, and suppliers.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

What We Offer:

As a Grocery Department Manager - Customer Service Expert at Albertsons Companies, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our company offers a dynamic and supportive work environment, where you'll have the chance to make a real difference in the lives of our customers.

Estimated Salary: $60,000 - $80,000 per year, depending on experience.

Albertsons Companies is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.



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