Clinical Operations Supervisor

4 weeks ago


Medford, Massachusetts, United States Mass General Brigham Full time
Job Summary

Mass General Brigham is seeking a Registered Nurse (RN) Clinical Supervisor for a nursing job in Medford, Massachusetts.

This is a unique role that partners with paramedic logistic team and dispatchers, to meet the demands across our geographic service areas.

The Clinical Operations Supervisor has the authority to make decisions regarding patient care within the framework of established policies.

This role will have operational oversight over our full geographic region, encompassing 5 hospital systems.

Key Responsibilities
  • Triage Role: Acts as the central contact person in coordinating high-level patient placement and patient access for the HH system.
  • Operational Oversight: Provides clinical resource in the management of patient care, performs support to clinical team for escalated issues requiring clinical expertise and judgment.
  • Capacity Management: Anticipates and proactively responds to capacity demands, as necessary.
  • Staffing: Assists with staffing, filling open shifts to meet expected and surge demand as needed.
  • Quality Improvement: Initiates huddles with staff at beginning and end of shift to improve inter-departmental communication.

Requirements

  • Bachelor's degree and current MA RN license required.
  • 5+ years nursing experience with progressive supervisory experience required.
  • Experience as a House Supervisor overseeing broadband of hospital operations or similar operating model required.

About Mass General Brigham

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.

We're helping patients get the best care possible by working on digital health experience, analyzing big data to streamline the delivery of care, and reaching out to medically complex patients to better understand their needs.

Mass General Brigham provides a welcoming environment to employees, patients, and families of diverse cultures, ethnic backgrounds, ages, lifestyles, and physical abilities.

Our hospitals are consistently ranked as top hospitals by U.S. World News Report.

Benefits
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Life insurance
  • Employee assistance programs


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