Veterinary Dental Team Member

2 days ago


Petaluma, California, United States Veterinary Dental Management Services Full time
Client Care Coordinator

We are seeking a highly organized and dedicated individual to join our veterinary dental team as a Client Care Coordinator. Our state-of-the-art veterinary dental specialty practice is a new referral practice with brand new equipment and state-of-the-art technology.

Responsibilities:
  • Manage client interactions, referrals from our veterinary community, and support the veterinary team.
  • Request and manage client records, appointments, and billing.
  • Prepare and review referral medical records and documents ahead of consultations.
  • Provide excellent customer service to both clients and referring veterinary practices.
  • Maintain a clean and welcoming space for clients in the waiting area and exam rooms.
  • Foster positive and professional relationships with all hospital staff members.
  • Manage administrative inventory supplies and ensure availability for waiting clients.
  • Effectively manage communication within the clinic and delegate tasks as needed.
Qualifications:
  • High school diploma or equivalent.
  • Prior experience in a veterinary setting, particularly in dentistry or a related field, is required.
  • Proficiency in using EzyVet veterinary practice management software is a plus.
  • Strong attention to detail and organizational skills.
  • Professional demeanor and ability to present oneself positively and professionally.
  • Good interpersonal skills and ability to foster positive relationships with clients and staff members.
  • Ability to multitask and prioritize responsibilities effectively.
  • Strong problem-solving skills and ability to make informed decisions under pressure.
Benefits:
  • Health Care Plan (Medical, Dental & Vision).
  • 401K.
  • Short Term Disability.
  • Paid Time Off (Vacation & Public Holidays) - for eligible positions only.
  • Discounted Veterinary Services.
Work Schedule:
  • Full-time Only, No Weekends.
  • 10-hour shifts.
Pay:
  • Starting from $25.00 per hour.


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