Quality Assurance Associate
4 weeks ago
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Job Summary:
We are seeking a Quality Assurance Associate to join our team at Proctor Loan Protector. As a Quality Assurance Associate, you will be responsible for performing quality reviews to ensure that staff is updating insurance information accurately and taking calls according to the client's specifications.
Key Responsibilities:
- Review and verify insurance information for accuracy and completeness
- Identify and report discrepancies to leadership
- Work with the team to resolve issues and improve processes
- Provide training and support to staff on quality control procedures
Requirements:
- High School Diploma or equivalent
- Strong organizational and analytical skills
- Proficient in Windows-based environment, specifically Word, Excel, and Access
- Quality/production must meet or exceed standards
What We Offer:
- A fun and rewarding work environment
- Opportunities for career growth and development
- A competitive salary and benefits package
How to Apply:
If you are a motivated and detail-oriented individual who is passionate about quality and customer service, please submit your application today.
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