Strategic Communications Consultant

6 days ago


Westlake, Ohio, United States Fidelity TalentSource LLC Full time

Fidelity TalentSource LLC is seeking a Strategic Communications Consultant to drive participant engagement with our wide array of educational resources, marketing campaigns, tools, and workshops that can help participants make informed financial decisions. The successful candidate will partner internally with key stakeholders like marketing, product, legal and production to meet client needs.

About the Role

The Strategic Communications Consultant will be responsible for managing the creation and deployment of communications related to the 401k plan and associated Fidelity products and services. This includes ensuring regulatory mailings are set up and distributed in adherence with FINRA and DOL requirements. The ideal candidate will have experience in employee benefits communications and/or financial services, as well as strong attention to detail and ability to work independently or collaboratively based on the circumstances.

Key Responsibilities
  • Manage the creation and deployment of communications related to the 401k plan and associated Fidelity products and services
  • Ensure regulatory mailings are set up and distributed in adherence with FINRA and DOL requirements
  • Uncovering plan-level opportunities by reviewing data from various internal sources and turning those data points into a cohesive story with clear actionable steps
  • Play the liaison between our marketing team and the client to ensure our marketing campaigns are understood and agreed to prior to distribution
  • Communicate operational updates to participants such as fund or fee changes
  • Ensure strong client satisfaction through the seamless execution of effective communications strategies based upon client needs and goals
  • Strategize on the best approach to communicate critical information to participants in the most effective channel while prioritizing digital approaches
  • Proactively recommend and respond to client inquiries quickly with answers that go beyond the stated need
Requirements
  • 5+ years creating communication strategies
  • FINRA Series 7 and 63 licenses preferred (or required within 90 days)
  • Experience in employee benefits communications and/or financial services preferred
  • Client consultation experience
  • Ability to juggle multiple, competing priorities
  • Active and effective listening skills
  • Data driven mindset
  • Creative problem solving
  • Highly organized
Benefits and Compensation

The estimated salary for this position is $80,000 - $110,000 per year, depending on experience. In addition to competitive compensation, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven professional looking for a new challenge, please apply now.



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