Law Firm Intake Specialist
4 weeks ago
Job Summary:
We are seeking a highly skilled Law Firm Intake Specialist to join our team at Hazzard Law Firm. As a key member of our staff, you will be responsible for providing exceptional customer service to prospective clients, evaluating their case fit, and helping our lawyers manage their meetings.
Responsibilities:
- Evaluate prospective client inquiries and phone calls, analyzing their case fit and ensuring they feel seen and heard.
- Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team.
- Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency.
- Set appointments for potential clients that meet our criteria to keep our lawyers' schedules organized and grow our caseload.
- Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files.
Qualifications:
- Previous legal experience highly valued.
- Possesses outstanding communication skills and a sense of empathy.
- Solid data entry, spreadsheet management, and computer skills.
- Customer service or sales experience a plus.
- High school diploma or equivalent required; Bachelor's degree preferred.
Compensation:
$35,000 - $45,000 yearly.
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