Front Desk Agent Mid-Shift Representative

3 weeks ago


Louisville, Kentucky, United States Hyatt Regency Louisville Full time
Job Summary

As a Front Desk Agent Mid-Shift at Hyatt Regency Louisville, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include registering guests, making and modifying reservations, hotel operator and concierge duties, and providing attentive, courteous, and efficient service to all guests.

Responsibilities
  • Guest Service: Greet and welcome all guests approaching the Front Desk, maintain a friendly and warm demeanor at all times, and provide exceptional service to all guests.
  • Front Desk Operations: Register guests, make and modify reservations, handle requests for information, mail, and messages, and answer guest inquiries about hotel services, facilities, and hours of operation.
  • Communication: Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel, be aware of all rates, packages, and special promotions, and be familiar with all in-house groups.
  • Problem-Solving: Demonstrate the ability to multi-task, be detail-oriented, and be able to problem-solve in order to effectively deal with internal and external customers.
  • Technology: Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system, and ensure logging and delivery of packages, mail, and messages as needed to guests and meeting rooms.
Requirements
  • Education: High School diploma or equivalent required; College coursework in a related field helpful.
  • Experience: Experience in a hotel or a related field preferred.
  • Skills: Possess a positive and upbeat personality, a desire to deliver outstanding customer service, and the ability to work well in stressful, high-pressure situations.
Benefits
  • Competitive Pay: Competitive hourly rate.
  • Benefits Package: Medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401(k) retirement plan.


  • Louisville, Kentucky, United States Hyatt Regency Louisville Full time

    Job SummaryAs a Front Desk Agent Mid-Shift at Hyatt Regency Louisville, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include registering guests, making and modifying reservations, hotel operator and concierge duties, and providing attentive,...


  • Louisville, Kentucky, United States Residence Inn Louisville Full time

    Job Title: Front Desk AgentAt Residence Inn Louisville, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Answer guest inquiries regarding hotel services,...


  • Louisville, Kentucky, United States Holiday Inn Express & Suites Louisville Downtown Full time

    Job Title: Front Desk AgentAbout the Role:We are seeking a highly skilled and friendly Front Desk Agent to join our team at Holiday Inn Express & Suites Louisville Downtown. As a Front Desk Agent, you will be responsible for creating a welcoming atmosphere for our guests, ensuring they have a comfortable and enjoyable stay.Key Responsibilities:- Greet and...


  • Louisville, Kentucky, United States Stretch Zone - 1045 Full time

    About the Role:We are seeking a friendly and approachable Front Desk Representative to provide exceptional customer service and support to our guests and visitors. As the first point of contact, you will be responsible for creating a warm and welcoming atmosphere, ensuring that everyone feels valued and comfortable during their visit.Key Responsibilities:*...


  • Louisville, Kentucky, United States Derby City Gaming Full time

    Job SummaryThe Front Desk Agent plays a critical role in providing exceptional guest service and ensuring a seamless stay for our hotel guests. As a key member of our front desk team, you will be responsible for registering and assigning rooms, issuing room keys, and transmitting and receiving messages. You will also be responsible for keeping records of...


  • Louisville, Kentucky, United States White Lodging Full time

    Job Summary:At White Lodging, we strive to create an exceptional guest experience by providing personalized service and fostering meaningful connections. As a Front Desk Agent, you will play a vital role in making unforgettable memories for our guests.Responsibilities:Provide exceptional service to guests, anticipating and exceeding their expectationsCheck...


  • Louisville, Kentucky, United States Monica Leal Full time

    Job DescriptionAt Monica Leal, we are seeking a highly skilled and motivated Front Desk Agent to join our team. The ideal candidate will be responsible for greeting and welcoming guests in a friendly and professional manner, answering and screening phone calls, organizing and scheduling meetings as needed, and maintaining office cleanliness and organization...


  • Louisville, Kentucky, United States Staybridge Suites Louisville East Full time

    Job Summary:As a Front Desk Agent at Staybridge Suites Louisville East, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Ensure a...


  • Louisville, Kentucky, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hyatt Regency Louisville is seeking a skilled Front Desk Agent to provide exceptional guest service. Key responsibilities include greeting and welcoming guests, maintaining the telephone switchboard, and handling requests for information and mail. The ideal candidate will have excellent communication skills and be able to work...

  • Front Desk Associate

    4 weeks ago


    Louisville, Kentucky, United States AJS Hotels Full time

    h3Job Summary/h3pAJS Hotels is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process./ppbKey Responsibilities:/b/pulliProcess guest check-ins, check-outs, and room...

  • Front Desk Ambassador

    4 weeks ago


    Louisville, Kentucky, United States The Seelbach Hilton Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Seelbach Hilton. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay for our guests.Key ResponsibilitiesProvide warm and welcoming...

  • Front Desk Associate

    4 weeks ago


    Louisville, Kentucky, United States Stonebridge Companies Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Stonebridge Companies. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key ResponsibilitiesOperate the front desk according to standard operating...

  • Front Desk Supervisor

    4 weeks ago


    Louisville, Kentucky, United States AccorHotel Full time

    Job Title: Front Desk SupervisorAt AccorHotel, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service to our guests, ensuring that their stay with us is memorable and enjoyable.Key Responsibilities:Respond to guest inquiries and...


  • Louisville, Kentucky, United States Aimbridge Hospitality Full time

    Key ResponsibilitiesWelcoming and assisting guests at the Front Desk, ensuring a positive first impression of the hotel.Maintaining the efficient operation of the telephone switchboard, handling incoming and outgoing calls.Providing accurate information and assistance to guests regarding hotel services, facilities, and hours of operation.Coordinating...


  • Louisville, Kentucky, United States Seven Counties Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Seven Counties Services. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing front desk operations, and performing various administrative tasks.Key ResponsibilitiesProvide...

  • Front Desk Associate

    3 weeks ago


    Louisville, Kentucky, United States Tru by Hilton LouisvilleEast, KY Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Associate to join our team at Tru by Hilton Louisville/East, KY. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming environment, and maintaining the cleanliness and organization of the front desk...

  • Front Desk Supervisor

    3 weeks ago


    Louisville, Kentucky, United States AccorHotel Full time

    Front Desk Supervisor Job DescriptionAt AccorHotel, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring that all guest interactions are handled with the highest level of professionalism and courtesy.Key Responsibilities:Respond to guest...


  • Louisville, Kentucky, United States Holiday Inn Express & Suites Louisville Downtown Full time

    Hotel Front Desk SupervisorWe are seeking a skilled and experienced Hotel Front Desk Supervisor to join our team at Holiday Inn Express & Suites Louisville Downtown. As a key member of our front desk operations, you will be responsible for ensuring our guests receive exceptional service and have a memorable stay.Key Responsibilities:Compile and Analyze Data:...

  • Front Desk Associate

    3 weeks ago


    Louisville, Kentucky, United States Belmont Village Full time

    We are seeking a skilled Front Desk Associate to join our team at Belmont Village St. Matthews. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our residents and their families.Key Responsibilities:Provide warm and welcoming greetings to residents, guests, and visitorsManage front...

  • Front Desk Associate

    4 weeks ago


    Louisville, Kentucky, United States Tru by Hilton LouisvilleEast, KY Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Tru by Hilton Louisville/East, KY. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a clean and welcoming environment.Key...