Equipment Rental Specialist

7 days ago

Gallup, New Mexico, United States Four Corners Welding & Gas Supply Full time
Job Overview

About Four Corners Welding & Gas Supply:

We are a leading provider of equipment rental services, seeking a highly motivated and experienced Equipment Rental Advisor to join our team. The successful candidate will be responsible for delivering exceptional customer service, managing rental orders, and maintaining a comprehensive knowledge of equipment operation and safety standards.

Key Responsibilities
  • Customer Service: Welcome customers, answer inquiries, offer product information, and assist in selecting equipment to meet their needs.
  • Rental Order Processing: Initiate rental orders, verify equipment availability, handle reservations, and complete transactions accurately.
  • Issue Resolution: Resolve customer issues such as late returns or equipment malfunctions with professionalism and promptness.
  • Record Maintenance: Maintain accurate records of rentals, returns, damages, and interactions to support inventory control, billing, and issue tracking.
  • Inventory Oversight: Monitor equipment status and availability, and coordinate with maintenance for restocking, repairs, and cleaning to ensure rental readiness.
  • Equipment Knowledge: Maintain knowledge of equipment operation, safety, and maintenance to effectively assist customers.
  • Safety Training: Instruct customers on safety procedures and correct equipment usage to reduce misuse and accidents.
  • Sales Assistance: Recommend additional products or services to enhance rentals.
  • Team Collaboration: Work with mechanics, drivers, and team members to confirm equipment readiness, schedule deliveries, and streamline logistics.
  • Merchandise Management: Stock and display merchandise, order items and repair parts as necessary.
  • Equipment Cleaning and Servicing: Clean and service returned equipment to ensure it is ready for the next rental.
Requirements
  • A high school diploma or equivalent
  • A minimum of 1 year sales experience preferred
  • A valid driver's license

Salary: $45,000 - $60,000 per annum, depending on experience

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