Host(ess) - Maryland

1 month ago


Owings Mills, Maryland, United States TGI Fridays Full time
Job Summary

We are seeking a highly skilled and friendly Host(ess) to join our team at TGI Fridays. As a Host(ess), you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities
  • Provide a warm and welcoming greeting to all guests, ensuring a positive first impression.
  • Efficiently manage the flow of guests into the dining and bar areas, providing accurate wait times as needed.
  • Anticipate and meet the needs of our guests, ensuring a seamless and enjoyable experience.
  • Collaborate with the service staff to ensure a smooth handoff and exceptional service.
  • Monitor and maintain a clean and organized environment, adhering to our high standards of quality and safety.
Measures of Success
  • Consistently receive positive feedback from guests regarding their experience.
  • Meet or exceed performance metrics for guest satisfaction and service quality.
  • Develop and maintain a thorough understanding of our menu and services, ensuring accurate recommendations and promotions.
Qualification Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to multitask and prioritize tasks with accuracy and efficiency.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Base Wage Minimum/Maximum Montgomery County: $17.15

Base Wage Minimum/Maximum remainder of Maryland State: $15.00

DISCLAIMER: THE CONTENT WITHIN THIS DOCUMENT REPRESENTS THE ROLE OF A TGI FRIDAYS INC. EMPLOYEE. FRANCHISEES MAY INCLUDE DIFFERENT OR ADDITIONAL REQUIREMENTS. PLEASE VERIFY ACTUAL REQUIREMENTS DURING THE INTERVIEW.



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