Sales Associate
4 weeks ago
At Anthropologie, we're committed to creating an exceptional customer experience. As a Customer Experience Specialist, you'll play a key role in driving sales and delivering a personalized experience to each customer.
Key Responsibilities:- Engage with customers in a genuine and personalized way, making them feel welcome, heard, and valued.
- Support a selling environment on the sales floor by connecting with multiple customers and sharing product suggestions.
- Utilize technology to provide a frictionless customer experience, including transactions, size and color searches, and order placement for items not available in-store.
- Build productive relationships with peers, asking for support when needed and making an effort to help others.
- Participate in learning and sharing product knowledge, current trends, and personal styling priorities to inspire customers.
- Contribute to a positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
- Provide insights related to the customer and employee experience, communicating feedback to Store Leadership.
- Understand your contribution to service and selling on every shift, impacting the store's business.
- Support the shipment process, gaining awareness of products, including new and restock items, and contributing to omni order fulfillment processes while maintaining stock levels.
- Maintain Anthropologie's visual and operational standards, focusing on the customer, and staying current on merchandising updates.
- Be an Anthropologie brand fan.
- Have experience in customer service.
- Be a team player.
- Be able to work flexible hours, including nights, weekends, and holidays.
We offer comprehensive Perks & Benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more. For additional information, visit our website.
Pay Range: USD $15.00/Hr.
Anthropologie Wage Transparency: To view information related to various state-specific wage transparency laws, click here.
EEO Statement: URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.
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