Group Underwriting Support Assistant
4 weeks ago
Job Summary
We are seeking a highly skilled Group Underwriting Support Assistant to join our team at Mutual of Omaha. As a Group Underwriting Support Assistant, you will play a critical role in supporting underwriting and business partners by gathering and processing information to help determine renewal rates and employee eligibility for insurance.
Key Responsibilities
- Review and verify census data with precision, and monitor revisions to accurately rate renewals.
- Manage the renewal process efficiently, troubleshoot system errors, and maintain documentation.
- Communicate effectively with customers and business partners, using strong decision-making skills.
- Utilize databases to document reporting requirements and generate system reports.
- Provide exceptional customer service while adhering to industry guidelines, confidentiality, and HIPAA standards.
Requirements
- Proficiency using Excel including advanced functions such as V-lookups and pivot tables.
- Excellent customer service and relationship building skills.
- Adaptability and the ability to learn quickly.
- Strong verbal and written communication skills.
- Critical thinking skills, sound judgment, creativity and flexibility.
- Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.
Preferred Qualifications
- Experience in professional office roles involving insurance products and services.
- Experience in underwriting for group or individual insurance products.
About Mutual of Omaha
Mutual of Omaha is a leading provider of insurance and financial services. We are committed to providing our customers with exceptional service and support. If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.
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