Front Desk Team Member
6 days ago
Are you passionate about delivering exceptional customer service? Do you have a knack for multitasking and ensuring seamless experiences for our members?
About the RoleThis Front Desk Team Member opportunity is perfect for someone who is enthusiastic, organized, and able to work in a fast-paced environment. As a key member of our front desk team, you will be responsible for registering and checking in members, handling cash transactions, and maintaining a clean and safe facility.
Key Responsibilities:
- Provide friendly and welcoming greetings to members and guests.
- Accurately register and check in members using our CSI-Club software system.
- Process cash transactions, including sales and deposits.
- Ensure the facility is free of hazards and maintain a clean and organized workspace.
- Operate various fitness equipment and provide support to members as needed.
- Maintain accurate records and reports, including daily cash receipts and MOD reports.
- Attend monthly team meetings to stay informed about club programs and events.
We are seeking an individual with excellent communication skills, attention to detail, and the ability to work independently in a team-oriented environment. Previous experience in customer service or a related field is preferred, but not required.
Requirements:
- High school diploma or equivalent required.
- Bi-lingual (English/Spanish) a plus.
- Ability to work a flexible schedule, including weekends and holidays.
- Physical stamina to lift up to 25 pounds and stand for long periods.
The Miami Lakes Athletic Club is a 48,000 sq. ft. facility offering a variety of exercise and workout equipment suitable for any level of athleticism. We pride ourselves on providing a welcoming and inclusive environment for our members and staff alike.
Average Salary: $35,000 - $45,000 per year
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