Epic Software Deployment Manager

4 days ago


Nashville, Tennessee, United States Ardent Health Full time
Job Description

We are seeking a skilled Epic Software Release Analyst to join our team. This role will be responsible for maintaining change management strategies and plans that fulfill IT general controls standards, ensuring corporate-wide SOX compliance, maximizing employee adoption and usage, and minimizing resistance.

Key Responsibilities:
  • Manage the intake, prioritization, and execution of upgrades, patches, and service updates to ensure compliance with current policies and audit requirements.
  • Collaborate with IT leadership and business leadership to develop and publish an Epic release calendar.
  • Oversee and manage Epic change control processes.
  • Manage the intake and management of Epic Build Migration and Release Authorizations, ensuring all changes have sufficient testing and approval to fulfill SOX requirements.
  • Monitor compliance to existing change management practices and standards, investigating any noted violations.
  • Perform or ensure all Epic Data Courier administrative tasks are complete.
  • Create and maintain interfaces in each Epic environment.
  • Troubleshoot Data Courier package issues as reported by analysts.
  • Define and enforce Data Courier migration freeze periods as needed for upgrades and activations.
  • Conduct upgrade dry run tests and assist with Data Courier load balancing efforts.
Requirements:
  • Bachelor's degree in an applicable business area is required; experience may be considered in lieu of degree.
  • Five years of experience with Epic software.
  • Experience with workflow and operations within a hospital or health system.
  • Current certification in Epic Data Courier; additional Epic certification is preferred.
  • Preferred two years of experience with Epic software release management.
  • Preferred experience with Epic Change Management, including Build Migration and Release Authorizations.
  • Preferred familiarity with Microsoft O365 (Word, Teams, etc.) and ServiceNow.
Compensation:

The estimated salary for this position is $80,000 - $110,000 per year, depending on experience.



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